Contact Us AutoApply

Why Reach Out to AutoApply?

Job searching can be tough enough without tech glitches or confusing setups slowing you down. From our experience, most folks contact us because something’s not working right or they want to get the most out of our platform. Maybe your Chrome extension isn’t filling applications like it should, or the AI isn’t showing the jobs you expected. Sometimes, it’s just about setting up your profile correctly or understanding subscription plans.

Honestly, knowing what kind of help you need makes a big difference. So here’s what we usually see:

How You Can Contact Us

We get that everyone’s different, so we offer multiple ways to reach out. Whether you prefer chatting live, sending an email, or calling, we’ve got you covered, especially for users in the USA.

Email Support System

Our main support email is [email protected]. This is the best place for most issues—technical questions, feature explanations, or even feedback. We usually reply within 24 hours on business days. For billing-related concerns, use [email protected] so the right team can jump in quickly.

Live Chat Help

Need quick answers? The chat widget on our site is your friend from 9 AM to 6 PM EST, Monday through Friday. It’s great for login problems, quick fixes, or when you want to troubleshoot while applying for jobs.

• Fastest for password resets and login issues
• Helpful for immediate technical guidance
• Agents can escalate complex problems by email if needed

When Does Phone Support Make Sense?

We don’t offer phone support to everyone because it’s hard to scale that well. But if you’re on our Professional or Enterprise plans, you get priority phone support during extended hours (8 AM to 8 PM EST, Monday to Friday). You’ll find the number right in your dashboard’s Support section.

Best Uses for Phone Support

Phone calls really help when you’re dealing with complex setups or integrations, especially for large teams or enterprise clients. Sometimes talking through your workflow is just easier than typing it all out. Also, if you have an urgent problem like a locked account or billing block before a deadline, phone support is usually the fastest way to get help.

Using Our Help Center and Tutorials

Before reaching out, you might want to check our Help Center at help.autoapply.com. It covers about 80% of the questions we get, organized by topics like “Profile Setup” and “Troubleshooting.”

We also have video tutorials on YouTube that walk you through key features like setting up your job preferences or using the Chrome extension. The written guides include screenshots and cover edge cases that videos might miss.

• Searchable Help Center with 200+ articles
• Step-by-step video tutorials
• Interactive product tours inside the platform
• Community forum for peer support

Contacting Us Through Social Media

If you like social media, connect with us on LinkedIn (@AutoApplyUSA), Twitter (@AutoApplyJobs), or Facebook. We mainly post job tips and updates, but we also monitor messages and mentions for support-related questions.

What to Expect

LinkedIn is usually the quickest place to get a response during business hours. Twitter is good for quick questions or public feedback, while Facebook tends to be slower but great for community stories.

Enterprise and Partnership Support

If you’re from a company interested in bulk licenses, custom integrations, or partnerships, email [email protected]. Our enterprise team offers dedicated account managers, custom onboarding, and priority phone support.

Enterprise Features

We work closely with your HR teams to ensure AutoApply fits your workflow. Training sessions, integration planning, and ongoing support are all part of what we provide.

How to Prepare Before Contacting Us

From what users tell us, having the right info ready speeds things up a lot. When you reach out, try to include these details:

• Your account email address
• Specific error messages or issues you’re seeing
• Your browser and operating system
• Steps you’ve already tried
• Relevant screenshots if you can

Security and Privacy Contacts

If you have concerns about privacy, data security, or want to report a vulnerability, email [email protected]. Our security team handles these requests with care and confidentiality.

Reporting Security Issues

We have a responsible disclosure process to investigate vulnerabilities promptly. If you notice suspicious account activity or data breaches, contacting our security team is the fastest way to get things looked into.